You can post questions or comments about Ureka in this forum.
I am interested in your experiences both good and bad with installing and using Ureka. I am also interested in your suggestions for improvements and suggestions for additional packages that should be included in Ureka.
If you need to contact the help desk, send email to firstname.lastname@example.org . Please include whatever details you can. When we can figure out the problem, it is usually because of some detailed bit of information buried in a mass of uninteresting text.
You can find Ureka downloads and documentation on the download server at http://ssb.stsci.edu/ureka/ . Follow the links for the relevant Ureka version.
Ureka is a collaboration of Gemini Observatory and the Space Telescope Science Institute.